Here you will find some frequently asked questions.
1. What products do you supply?
We supply metal fencing systems, wire mesh products, fence posts, garden products, pet enclosures, and related hardware accessories.
2. Are you a manufacturer or a trading company?
We operate as a professional export company, working with long-term audited manufacturing partners and managing quality control and international trade.
3. Do you support customized products?
Yes. Sizes, specifications, surface treatments, packaging, and labeling can be customized based on customer requirements.
4. What materials do you use?
Most products are made from high-quality low-carbon steel wire or steel tubes, selected according to application needs.
5. What surface treatments are available?
Hot-dip galvanizing, electro-galvanizing, PVC coating, powder coating, and galvanized plus PVC-coated finishes are available.
6. How do you control product quality?
Products are inspected at key stages, including raw materials, production processes, and final inspection before shipment.
7. Do you have quality certification?
Yes. Our quality management system has been ISO 9001 certified since 2011.
8. Do you accept third-party inspection?
Yes. Third-party inspections by SGS, BV, or other accredited agencies are welcome before shipment.
9. What is your minimum order quantity?
MOQ depends on the product type and specifications. Please contact us for details.
10. What is the typical lead time?
Standard products usually take 15–25 days. Customized orders may require additional time.
11. How are products packed?
Products are packed in pallets or cartons with protective wrapping. Customized packing is available upon request.
12. Which markets do you serve?
We export to global markets, with a strong presence in Europe, North America, and Africa.
13. What payment terms do you accept?
We commonly accept T/T and L/C. Other terms can be discussed for long-term cooperation.
14. Do you offer samples?
Yes. Samples are available for most products. Costs and lead time depend on the product.
15. How can we start cooperation?
Simply contact us with your product requirements. Our team will respond with technical details and a quotation.